Welcome. Here is what to expect from this RMA process:

 

Fill out this form.  
Make sure to include as much information as you can.

 

We'll send you a quote.  
Usually within 24 hours.

 

Review the quote.  
Also make sure to confirm payment.

 

Send the unit to us.  
We'll give you the address with the quote.

 

We will service your unit.  
It might take us a day to get it in our system.

 

We'll return your unit quickly.  
Usually 5-10 days.

Unit Information
Please describe what you are experiencing.
Device malfunctions might include any of the following: not turning on, not working, not zeroing, no reading, broken, freezing, leak, failed, fault, missing IFU or other labeling info, damaged package, software issues., etc.
Telephone
Telephone

Place selection

Place confirmation

Name City State/Country
        ,       US
        ,       US
        ,       US

tax_left

tax_right

One file only.
10 MB limit.
Allowed types: pdf, jpg.

payment_left

payment_right

The care plan ID should start with an F and will be 7 or 14 characters.
One file only.
10 MB limit.
Allowed types: pdf, jpg.
We will contact you separately to get your card information.
Cardholder Name Cardholder Email Cardholder Telephone Number

We will verify that this is an in-warranty repair and contact you for payment if necessary.

We will send you a quote as soon as this is processed. We will provide instructions on where to send the purchase order.

Warranty work

Warranty work includes second-day air prepaid shipping for repairs. If you want to use a different shipping method, please check the box below.

Care Plan Standard Shipping

All Fluke Biomedical care plans includes second-day air prepaid shipping for repairs and calibration. If you want to use a different shipping method, please check the box below.

Partial Shipping 

By default, units are shipped as they are completed. If you require units to be shipped in a single shipment or with a single invoice, check this box.

Standard Shipping

Standard shipping is prepaid UPS ground shipping. If you want to use a different shipping method, please check the box below.

Shipping Options section

Alternate shipping options

Alternate shipping details

International Shipments

If the unit is a 451P version or contains a check source, it is identified as a Dangerous Goods shipment. We require these items to ship via a freight forwarder. Please provide the freight forwarder you would like used otherwise Fluke will use NNR and you will be quoted for freight. This is not prepaid.

Carrier Return urgency
Telephone
Please let us know if there are other things we should know about this unit or if you have additional requirements.